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Privacy Policy

Introduction

At Business Starter, we respect your privacy and are committed to protecting your personal information.  This Privacy Policy explains how we collect, use and safeguard your data when you use our website, platform and digital services.

By using Business Starter, you agree to this Privacy Policy.  If you do not agree, please stop using our services.

1. Who We Are

Business Starter is a UK-based platform that helps entrepreneurs start, manage, and grow their businesses.
You can contact us at: customerservice@businessstarter.org

2. Information We Collect

We may collect the following types of information:

A. Information You Provide

  • Name, email address, phone number and business name

  • Account login details (username, password)

  • Payment details (processed securely via third parties)

  • Form and survey submissions

B. Information We Collect Automatically

  • IP address, browser type, device, and usage data

  • Cookies and analytics data (see our Cookie Policy)

C. Information from Third Parties

  • Payment processors and marketing platforms

  • Social media integrations (Google, Facebook, LinkedIn)

3. How We Use Your Data

We use your data to:

  • Create and manage your Business Starter account

  • Process payments and deliver subscription services

  • Send onboarding materials, updates and support

  • Improve our website and customer experience

  • Send optional marketing updates (only with your consent)

  • Comply with legal obligations

4. Lawful Bases for Processing

We process your personal data under the following lawful bases:

  • Contract: to deliver the services you signed up for

  • Consent: for marketing and optional features

  • Legal Obligation: to comply with UK law

  • Legitimate Interests: to operate and secure our business

5. How We Share Your Information

We do not sell or rent your personal data.  We may share it with trusted partners who help us operate our services, such as:

  • Hosting providers

  • Payment processors

  • Analytics providers

  • Professional advisors

All partners are bound by data protection agreements.

6. Data Retention

We keep your data only as long as necessary for the purposes collected:

  • Account information – while active + up to 6 years

  • Payment records – up to 7 years (for tax/legal reasons)

  • Marketing data – until you unsubscribe

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent

  • Data portability (receive your data in digital format)

To exercise your rights, email: customerservice@businessstarter.org

You can also complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

8. International Data Transfers

Where data is transferred outside the UK, we ensure it’s protected by approved safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions.

9. Data Security

We protect your data using encryption, secure servers (HTTPS) and restricted access.
Despite these measures, no system is 100% secure, you share data at your own risk.

10. Cookies and Tracking

Our website uses cookies to improve performance, analyse traffic and personalise content.
For full details, please see our Cookie Policy below.

11. Marketing

With your permission, we may send you updates about new features, resources and offers.
You can unsubscribe at any time using the link in any email.

12. Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

13. Policy Updates

We may update this Privacy Policy occasionally.  The latest version will always appear on this page, with the revision date above.

14. Contact

If you have any questions or privacy concerns, contact:
customerservice@businessstarter.org

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Cookie Policy

Introduction

This Cookie Policy explains how Business Starter uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.  They help websites function efficiently and provide analytics on usage.

2. Types of Cookies We Use

Essential Cookies – Required for core site functionality (e.g., login, payments).
Analytics Cookies – Help us understand visitor behaviour via tools like Google Analytics.
Functional Cookies – Remember preferences and settings.
Marketing Cookies – Track user behaviour for advertising and promotional purposes (only with consent).

3. How We Use Cookies

We use cookies to:

  • Enable essential platform features

  • Improve site performance

  • Analyse traffic and user behaviour

  • Provide a personalised experience

4. Managing Cookies

You can:

  • Adjust browser settings to block or delete cookies

  • Withdraw consent using our cookie banner

  • Learn more at www.allaboutcookies.org

Please note that disabling essential cookies may limit functionality.

5. Third-Party Cookies

We use trusted partners like Google Analytics and payment processors.  These third parties may also set cookies, please review their privacy policies for details.

6. Policy Updates

We may update this Cookie Policy periodically.  Any changes will appear on this page with an updated date.

7. Contact

Questions about our use of cookies?
customersupport@businessstarter.org

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