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Frequently asked questions
BusinessStarter
What's included in a Business Builder purchase?
It varies with what you have selected. If you select an option that includes a subscription (Accountancy and website options), it will include a 12 month subscription. The Business, Finance and Marketing options include a Gmail email address and an account in each area you choose.
What is the idea behind BusinessStarter?
At BusinessStarter, we want make it as easy as possible for someone to start a business and help them realise their dreams. With our experience, we know what's needed and actually enjoy doing all the necessary boring stuff, so you don't have to.
Can I get help running my business?
Absolutely. We don't want to just help you create your business, we want to be there for you once you get going. When you need it most. We offer two types of help, advice or support. If you want to learn the ropes, there's an Advice Plan — ask a question in your chosen area and get a clear answer back in minutes, generated by leading AI platforms and cross-checked against trusted sources. Or if you'd rather concentrate on selling your idea, the Support Plan is where a real person takes the administration side off your hands. The Support Plan is where you can utilise us to do all the administration side of your business, therefore letting you focus on the exciting parts.
How long does UK company registration take?
Most UK limited companies are registered within 24 hours of submitting the application to Companies House. Online applications filed before 3pm on a working day are often approved the same day, sometimes within a few hours. Paper applications take 8–10 working days and cost more, so they're rarely worth the wait. You'll receive your Certificate of Incorporation by email as soon as Companies House approves the application and your Authentication Code arrives by post within a week. Sole traders register with HMRC instead of Companies House - that's a same-day process, with your Unique Taxpayer Reference (UTR) arriving by post within 10 working days. Business Starter handles the full process for you, usually within 24 hours.
Do I Need an Accountant If I Use Business Starter?
Business Starter is designed to make starting and running a business significantly easier, but many businesses still benefit from using an accountant alongside our services.With Business Starter, we help simplify business setup, administration, guidance and ongoing support through one streamlined system. This can reduce the amount of time, stress and paperwork normally involved in managing a business.Many new businesses choose to use Business Starter for setup, support and operational guidance while also working with an accountant for regulated financial and tax matters.
What if I change my mind?
Advice plans are either monthly rolling rolling or 12 month commit. Annual subscriptions cannot be cancelled once purchased until 12 months after. All account creations are completed immediately after purchase and can't be cancelled either.
What if a mistake has been made when creating an external account?
If the error was ours, we will correct any mistakes to match what you exactly want. If you made a mistake when giving the data to us, don't worry, we will gladly help sort it for you, if we can and at no extra charge. Our goal is to help you become the success we know you can be and that's why we don't charge for any setup changes.
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